Privacy Policy

1. Information We Collect

We may collect the following types of information:

-Personal Information -When you create an account, place an order, apply as a vendor, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information
  • Account login credentials
  • Business information for vendors
  • Marketplace Activity

We may collect information related to your use of the platform, including:

  • Listings viewed
  • Purchases made
  • Vendor interactions
  • Messages sent through the platform
  • Reviews and ratings
  • IP address and browser/device information
  • Payment Information
  • Payments may be processed through third-party payment processors. Terminus Reef does not store full payment card information on our servers.

2. How We Use Information

We use collected information to:

  • Operate and improve the marketplace
  • Process transactions and fulfill orders
  • Facilitate communication between buyers and vendors
  • Verify vendor accounts and marketplace integrity
  • Provide customer support
  • Detect fraud, abuse, or policy violations
  • Send transactional emails and marketplace updates
  • Improve user experience and platform performance

3. Vendor Information Sharing

As a marketplace platform, certain information may be shared between buyers and vendors to facilitate transactions, including:

  • Shipping information
  • Order details
  • Communication necessary for fulfillment or support

Vendors are independently responsible for fulfilling orders and complying with applicable laws and regulations.

4. Cookies & Analytics

We may use cookies, analytics tools, and similar technologies to:

  • Improve website functionality
  • Understand user behavior
  • Monitor marketplace performance
  • Personalize user experience

Users may disable cookies through their browser settings, though some platform functionality may be limited.

5. Data Security

We take reasonable measures to protect user information from unauthorized access, disclosure, or misuse. However, no online platform or transmission method can be guaranteed completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

6. Third-Party Services

Terminus Reef may utilize third-party services including:

  • Payment processors
  • Shipping providers
  • Analytics platforms
  • Hosting infrastructure
  • Email communication providers

These third parties may collect and process information according to their own privacy policies.

7. User Content

Users may submit content including listings, reviews, photos, messages, and profile information. By submitting content to Terminus Reef, users grant us the right to display and distribute that content in connection with operating the marketplace.

Users are responsible for ensuring submitted content is accurate and lawful.

8. Marketplace Communications

By creating an account or using the platform, users may receive:

  • Order updates
  • Account notifications
  • Vendor communications
  • Marketplace announcements
  • Customer support responses

Users may opt out of non-essential marketing communications.

9. Children’s Privacy

Terminus Reef is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes To This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

For questions regarding this Privacy Policy, please contact:

Terminus Reef Acworth, Georgia Email: support@terminusreef.com